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Apple Authorised vs. Independent Repair Centres: What’s the difference?

March 9, 2021 by eStormAus

At eStorm, we understand how much you rely on your device everyday – whether it’s to check your emails, converse with friends, take important business calls, or binge that new show you’re obsessed with. Understandably, when your device faces an accident that renders it unusable, it’s imperative that you get it fixed as quickly and affordably as possible.

Oftentimes, people resort to shopping centre kiosks that promise cheap and fast service. While this sounds great in theory, what most people don’t realise is that these independent repairers (who are not affiliated or authorised by Apple) are able to provide services that are heavily discounted because of the low-quality materials they use to repair your device.

 

What is an independent repair centre?

An independent repair centre is a business that is in no way affiliated with Apple. They are not authorised to purchase genuine Apple parts and therefore cannot access high-quality materials and genuine parts from Apple’s own manufacturers.

Instead, they purchase very cheap bulk parts from China, most of which do not stick to strict quality control guidelines and certainly do not meet the requirements of Apple’s manufacturers. If you believe you are getting a bargain on your iPhone or iPad screen replacement, it’s more than likely because they are us using cheap imitation parts or second-hand materials.

On top of using counterfeit parts, most phone technicians are not trained by Apple to follow the best practices in repairing your device. Untrained technicians coupled with inferior parts can result in further issues with your device in the future and may even result in losing your Apple Warranty if considerable damage has occurred.

 

Apple Authorised Service Providers

An Apple Authorised Service Provider such as eStorm is a repair centre that has been approved by Apple. AASPs have access to genuine Apple materials and high-quality Apple diagnostic tools. Technicians at AASPs are also trained and certified by Apple to deliver outstanding repairs that will last and will not void your Apple Warranty.

Apple Authorised Service Providers Independent Repair Centres
  ✓ Trained and certified by Apple ✕ Inferior imitation parts
 ✓ Genuine Apple parts ✕ Untrained and unqualified technicians

 ✓ Apple diagnostic tools

✕ Possible loss of Apple Warranty

 

Why Choose eStorm over an Apple Repair Centre?

 

Retail Apple Repair Centres, run by Apple employees, are a much better alternative than independent repair centres. However, the benefits of having your phone repaired by an Apple-affiliated Service Centre like eStorm means you are able to have personalised service with technicians that are passionate about what they do!

Apple’s repair centres sometimes have inexperienced technicians, leading to repeat services, further time without your device, and dissatisfaction with the repairs. At the eStorm Service Centre, we have tenured technicians who have been repairing Apple products for nearly two decades. That vast experiences leads to first time fixes and quick turnaround times.

Furthermore, choosing eStorm for your repairs means you can avoid queues and shopping centres with no obligation to book in advance. We also have a stronger knowledge of older products and are certified Apple Solution Experts (meaning we have multiple suppliers with access to the best prices for new products).

Lastly, in most Apple retail stores they will not take into account intermittent issues. If you have issues with your phone happening  at random, we promise to look into it and will replace components if we feel it’s necessary.

authorised_apple_service_provider_estorm_service_centre

Got any questions? The friendly professionals at the eStorm Service Centre are always happy to help! Call us on (07) 3180 4228 or email [email protected]

Filed Under: Uncategorized

Official Supplier to the Brisbane Lions

April 23, 2019 by eStormAus

eStorm are pleased to announce our support for local AFL team, the Brisbane Lions, as we come on board as an official supplier. eStorm Official Brisbane Lions Supplier

Filed Under: Blog

Is this the end of iTunes?

April 12, 2019 by eStormAus

Apple’s recent announcement that the TV app is coming to the Mac has led to the confirmation that, within the next major version of macOS, the system will also include standalone Music, Podcasts and TV apps, a long with a major redesign of the Books app.

The upcoming release of standalone media apps has sparked discussion around whether or not the next major macOS version will still include the iTunes app at all. Currently it would appear as though Apple will still include the iTunes app, mainly because there has been no news of a new solution for manually syncing devices, particularly older iPods and iPhones. However, with the recent trend of siloing media (Disney and other networks creating their own standalone Netflix-like platforms) it could definitely be on the cards for removal.

This news also came with the announcement that Apple are currently testing a web interface for its podcast directory. Previously, podcasts and episodes were listed on the website, but couldn’t be played without opening iTunes. The new interface not only lists shows and episodes, but also allows users to listen to episodes within the browser itself.

apple podcasts browser version

This move from Apple comes after competition within the podcast space has ramped up in recent months. Spotify have recently increased their focus on podcasts with the acquisition of Gimlet Media, a long with the recent acquisition of Australian made podcast app Pocket Casts by a combined public radio group of WNYC, NPR, WBEZ and This American Life.

Filed Under: Blog Tagged With: apple books, apple browser podcast, apple podcast, apple tv app, books app, itunes, itunes ending, podcast app, podcast in browser, tv app

eStorm Service Centre Springfield Awarded Apple Premium Service Provider Distinction

March 11, 2019 by eStormAus

eStorm Service Centre Springfield, 1/145 Sinnathamby Boulevard Springfield Central, has today been awarded the “Premium Service Provider” distinction by Apple.

Apple has recognised the Springfield Service Centre as having “demonstrated its commitment to premium service and technical excellence.”

Only the top performing Apple Authorised Service Providers are given this title, with Apple stating that “Premium Service Providers consistently deliver exceptional repair support and customer experience that meet Apple’s exacting standard for high-quality repair and prompt service.”

It is an honour to receive the Premium Service Provider distinction. The team has worked very hard to offer exceptional service, advice and quality repairs to everyone who comes in contact with the Springfield location.

About eStorm Service Centre

eStorm Service Centre is your dedicated Apple Authorised Service Provider & Reseller. Offering products and services for both PC and Mac users, our goal is to take the hassle out of your computer and phone repair experience, all while delivering you the highest quality service and support with a timely turnaround.

apple premium service providers

Filed Under: Blog

Everything you need to know about the new 2018 MacBook Air, iPad Pro and Mac Mini

November 1, 2018 by eStormAus

Apple’s 2018 October Special Event held in the Brooklyn Academy of Music Howard Gilman Opera House in New York has come and gone, but not without leaving us with the new iPad Pro, MacBook Air and Mac mini.

 

MacBook Air 2018 eStorm Service Centre Apple Repair Brisbane Springfield Toowoomba

 

One of the most loved Macs is back with some exciting new additions.

  • Silver, space grey and gold
  • 13.3″ high-resolution Retina display in razor-sharp clarity and 48% more colours than the previous generation
  • Display glass now goes all the way to the edge of the enclosure, which makes the borders 50% thinner
  • Touch ID, making your fingerprint your password (place your finger on the Touch ID sensor to unlock your Mac, as well as locked documents, notes and system settings)
  • Redesigned keyboard with butterfly mechanism, which provides four times more key stability
  • Force Touch trackpad
  • Up to 12 hours of battery life and 13 hours of nonstop movie play
  • 1.25kg
  • 15.6mm thin
  • Intel Core i5 processor
  • Thunderbolt 3 (USB-C)
  • 25% more volume
  • 2x more bass for fuller sound and greater range
  • 100% recycled aluminiu

 

iPad Pro 30th October 2018 eStorm Service Centre

 

The brand new iPad Pro has been completely redesigned along with the all new magnetised and sleeker Apple Pencil.

  • 11-inch & 12.9-inch
  • New gestures introduced with the removal of the Home button
  • New Liquid Retina display goes from edge to edge
  • Industry-leading colour accuracy
  • Face ID for secure unlocking (works seamlessly in both portrait and landscape)
  • Multitasking allows you to work on a project, message a friend, search the web and make a FaceTime call
  • Apple Pencil redesigned, attaches magnetically for pairing and charging, as well as having touch technology built in for changing tools
  • USB-C for higher performance connection to accessories and external displays
  • Smart HDR 12-megapixel camera, 4K video, document scanning and AR experiences
  • Less than 500 grams

 

New Mac Mini 2018 eStorm Service Centre Apple Repair Centre Brisbane Springfield Toowoomba

 

The new Mac mini powers everything from home automation to live concert sound and render farms.

  • 8th gen quad-core and 6-core processors
  • 2666MHz DDR4 memory
  • Thunderbolt 3 (USB-C) – up to 40Gbps data transfer speeds
  • HDMI 2.0
  • 10Gb Ethernet available
  • 2x increased airflow

 

You can learn more about the releases at Apple’s previous Keynote event this year where they announce the new iPhones and Apple Watch.

Filed Under: Blog Tagged With: apple 2018 event, ipad pro, ipad pro 2018, mac mini, mac mini 2018, macbook air, macbook air 2018

All You Need To Know About the iPhone XS, XR & Apple Watch Series 4

September 13, 2018 by eStormAus

iPhone XS / XS Max / XR

iPhone XS XS Max XR

iPhone XS XS Max XR

iPhone XS XS Max XR 3

iPhone XS XS Max XR 4

iPhone XS XS Max XR 5

iPhone XS XS Max XR 6

iPhone XS XS Max XR 7

iPhone XS XS Max XR 8

 

Apple Watch Series 4

Apple Watch Series 4Apple Watch Series 4 FeaturesApple Watch Types

Filed Under: Blog Tagged With: apple, apple event 2018, apple watch, apple watch series 4, estorm service centre, iphone xr, iphone xs, iphone xs max, what is the iphone xr, what is the iphone xs, what is the iphone xs max

5 Mac tricks you’ll actually use everyday!

August 17, 2018 by eStormAus

The Service Centre is a series that highlights the best Apple tips and tricks that you can start using right now! We want to help you get the most out of your Mac by showcasing some of the best features you might not know about.

In this episode of The Service Centre, we showcase 5 super simple and easy to use tricks that you can use every day that will boost productivity.

Let me know if you have any Mac tips and tricks you use (I’m always looking for easier and better ways to do things on the Mac) and let me know if you’re finding these videos useful!

Filed Under: Blog Tagged With: apple, apple tips, apple tips and tricks, apple tricks, how to, mac, mac secret features, mac secret tricks, mac tips, mac tricks, macOS, macos tips, macos tricks, mad hidden features, the service centre

The Best Features In macOS’ Preview App

August 2, 2018 by eStormAus

In this series of Apple Tech Tip videos, we want to show you some of the best features you might be unaware of that Mac has to offer so you can get more out of your Mac.

In this episode we delve into the power of the macOS Preview App where you can edit photos, remove backgrounds, sign documents and so much more!

Filed Under: Blog Tagged With: create pdfs, free pdf creator, free photo editing on mac, free photo editor on mac, how to, mac os, mac os preview, mac os preview app, mac preview, macOS, photo editing mac, preview app, remove image background mac, sign documents on mac

Apple TV’s Original Content Line Up To Rival Netflix

August 1, 2018 by eStormAus

Move over Netflix and Stan – there’s some competition in town!

Over the course of 2018, Apple is said to be spending as much as $1 billion on original TV programming…that’s a lot of television! While it doesn’t quite compare to the $8 billion Netflix is spending in 2018 – it’s still a big step in the direction of Apple carving out a slice of our on-demand entertainment.

But what exactly does $1 billion get you? According to Mac World – 200 episodes at $5 million a piece is a reasonable per-episode price for high-end TV. However, it is unlikely that we’ll receive 10-20 shows with 10-20 episodes each, as the $1 billion has to cover more costs than per-episode production.

The majority of Apple TV’s content is likely to be in production during 2018 with suspected 2019 release dates. Currently Apple TV shows are accessed through Apple Music, which is not the typical user-friendly experience we’ve come to know and love from Apple. It is unclear at this stage whether or not Apple intend to release content through iTunes, the TV app, or via a new channel – but access is likely to be tied to Apple Music subscriptions (at least for the short-term).

 

Previously Aired (2017)

 

Planet of the Apps

Think Shark Tank but for app developers. A panel of celebrity judges (Jessica Alba, Will.i.am, Gary Vaynerchuck and Gwyneth Paltrow) are pitched by app developers who then advance to the next stage where they try to earn venture capital backing. The show has been largely criticised as being boring and made for Apple instead of for the viewer at home. (No second season has been announced).

Planet of the Apps

Carpool Karaoke: The Series

James Corden’s famous bit from The Late Late Show where he jumps into a car with celebrities and they delight in singing along to the radio together. The Carpool Karaoke series sees James Corden replaced (except for episode 1, 19 and the final episode) with different celebrities each episode.

Carpool Karaoke The Series

Exclusive Apple TV Content Under Development

Time Bandits

The time-traveling adventure comedy Time Bandits may be coming to small screens in the form of a TV series. Deadline reported that Apple is buying the right to make a TV show of the cult classic film with sources saying it will be co-produced by Paramount TV, Media Rights Capital and Anonymous Content.

Time Bandits is about a a young boy who gets caught up with a troupe of thieves as they hop across history to steal treasure while being pursued by the Supreme Being from whom they’ve stolen their time map.

Release date not yet announced.

See

Written by Steven Knight (Peaky Blinders, Dirty Pretty Things) and directed by Francis Lawrence (The Hunger Games: Catching Fire and Mocking Jay Parts 1 & 2), See is a futuristic drama and world-building series that is set in a different reality than our own.

Variety reports that Jason Momoa has been cast in the lead role as Baba Voss, a fearless warrior, leader and guardian.

Deadline reports that a full series order has been made by Apple, however the size of the series order is still unknown – but will most likely consist of 8 episodes.

Release date not yet announced.

Calls

An English-language remake of a French television series. Calls’ 10 episode arc for the first seasons consists of 10 ten-minute episodes. Each episode consists of a playback of an audio recording—an airplane black box, a voicemail, a 911 call—that depict some sort of tragedy. They all tie to together to tell the story of some sort of impending apocalypse.Release date not yet announced.

Sesame Workshop – Children’s Programming

Variety reports that Apple has struck a deal with Sesame Workshop, the non-profit organisation behind Sesame Street, to produce children’s TV shows for the streaming service.

Oprah

Apple announced on June 15th that they have agreed to a multi-year content deal with Oprah Winfrey. Scarce details released by Apple in their press release, with no details on the types of shows that will be produced. The release does say that, “Together, Winfrey and Apple will create original programs that embrace her incomparable ability to connect with audiences around the world.”

oprah winfrey

Hilde Lysiak Drama Series

10 episode straight-to-series run for a mystery drama inspired by the life of pre-teen journalist Hilde Lysiak.

The series will be about a young girl who moves from Brooklyn to a lakeside town, where she gets involved in uncovering a cold case that the community has concealed. Lysiak runs Orange Street News, which features her writing and local reporting in Selinsgrove, Pennsylvania. At the age of 9, Lysiak made headlines beyond her neighborhood when she broke news on a murder in her town.Release date not yet announced.

Shantaram

Based on the hit novel, Shantaraman is about an escaped convict from a maximum security Australian prison. On the run and cut off from friends and family, he disappears into the Bombay underground in India.According to Variety, the book was first to be developed as a film, with Johnny Depp having acquired the book rights and Warner Bros. producing with Joel Edgerton in the starring role. The plans were later scrapped and the rights auctioned off, with Anonymous Content and Paramount Television winning the rights to Shantaram and its sequel novel The Mountain Shadow.Apple has now won the rights to develop the series.Release date not yet announced.shantaram

Little Voices

10 episode season of a half-hour comedy/drama series with executive producers J.J. Abrams and Sara Barellies onboard.

Little Voices is a love letter to the diverse musicality of New York, which explores the universal journey of finding your authentic voice in your early 20s.

Release date not yet announced.

Dickinson

A new comedy series about the early life of Emily Dickinson. A 19th century coming-of-age story – a comedic look into Dickinson’s world, exploring the constraints of society, gender and family from the perspective of a budding writer who doesn’t fit in to her own time through her imaginative point of view.

Release date not yet announced.

Foundation

Based on the original science fiction book trilogy by Isaac Asimov, Foundation sees a mathematician spend his life developing a branch of mathematics known as psychohistory. Using the laws of mass action, it can predict the future, but only on a large scale. Seldon foresees the imminent fall of the Galactic Empire, which encompasses the entire Milky Way, and a dark age lasting 30,000 years before a second great empire arises. Seldon’s calculations also show there is a way to limit this interregnum to just one thousand years. To ensure the more favourable outcome and reduce human misery during the intervening period, Seldon creates the Foundation – a group of talented artisans and engineers positioned at the twinned extreme ends of the galaxy – to preserve and expand on humanity’s collective knowledge, and thus become the foundation for the accelerated resurgence of this new galactic empire.

Release date not yet announced.

Foundation by Isaac Asimov

Central Park

A 2 season, 26 episode animated music comedy series called Central Park. A family of caretakers, who live and work in Central Park, end up saving the sake and basically the world.

Release date not yet announced.

M. Night Shyamalan Thriller Series

Apple has ordered a straight-to-series run of a psychological thriller produced by M. Night Shyamalan with 10 half-hour episodes.

Release date not yet announced.

Swagger – based on Kevin Durant

A drama series based on the early life and career of NBA superstar Kevin Durant. The series will explore the wold of amateur athletic union basketball and the lives of the players, their families and coaches.

Kevin Durant

Release date not yet announced.

Amazing Stories

A revival of Steven Spielberg’s Amazing Stories. The original series ran for 2 seasons in the ’80s  and was nominated for a dozen Emmy Awards.

The series is rumoured to have a $5million per half hour episode.

amazing stories

Are You Sleeping

Reese Witherspoon’s production company Hello Sunshine has been tapped to adapt the true crime best-selling book Are You Sleeping by Kathleen Barber.

The story is about a hit podcast that reopens a long-closed murder case in the public eye and unravels the life of our protagonist, Josie, who had finally put her troubled old life behind her.

Are You Sleeping will see a 10 episode season.

Release date not yet announced.

Are You Sleeping Book Cover

Little America

Husband and wife team Emily V. Gordon and Kumail Nanjiani will co-write and executive produce a half hour anthology series about immigrants called Little American.

The series will be based on true stories printed in Epic Magazine’s Little America series. The show will go beyond headline to look at the funny, romantic, heartfelt, inspiring and unexpected lives of immigrants in America.

the big sick the contenders

Reese Witherspoon & Jennifer Aniston Morning Show

This drama series is about making a morning TV news show, which draws heavily from the book Top of the Morning: Inside the Cutthroat World of Morning TV by Brian Stelter.

latimes witherspoon aniston

No release date or title have been announced.

Ronald D. Moore Science Fiction Series

Best known for Battlestar Galactica, Ronald D. Moore is partnering with Apple to produce a TV series that explores what would happen if the global space race had never ended.

No release date or title have been announced.

Home

Billed as a documentary series, Home is rumoured to offer viewers a never before seen look inside the world’s most extraordinary homes and delves into the minds of the people who built them.

No release date has been announced.

Damien Chazelle Drama Series

Apple ordered a whole series without even shooting a pilot! Damien Chazelle is the acclaimed writer and director of La La Land and Whiplash.

No details are presently available about the series other than Chazelle will write and direct every episode.

Vital Signs

Produced by Dr. Dre, it is said to be a 6 episode miniseries where each episode focuses on a specific emotion while also being a semi-autobiographical tale of Dr. Dre’s life.

The series was originally conceived as a way to help promote Apple Music and boost subscriptions.

screen shot 2016 02 12 at 12 31 49 pm

Source: https://www.macworld.com/article/3245534/streaming-services/list-of-apple-tv-shows-and-series-news-actors-release-dates.html

Filed Under: Blog Tagged With: amazing stories, animated series, apple, apple music, apple music subscription, apple original, apple original content, apple tv, apple tv original, apple tv original content, are you sleeping, battlestar galatica, brian stelter, calls, carpool karaoke, central park, damien chazelle, dr dre, emily dickinson, emily gordon, foundation, hilde lysiak, home, isaac asimov, jennifer aniston, jj abrams, kathleen barber, kevin durant, kumail nanjiani, little america, little voices, m night shyamalan, morning show, netflix, on demand, oprah winfrey, original content, planet of the apps, podcast, podcasty, reese witherspoon, ronald d moore, sci fi, science fiction, scifi, see, sesame street, sesame workshop, shantaram, stan, steven spielberg, swagger, time bandits, true crime, vital signs

5 Really Useful Mac Features You’re Not Using But Should Be

July 19, 2018 by eStormAus

I love learning about cool new things you can do with Mac or in Mac OS! So I put together a video (and hoping to make more) of a couple of interesting things you can do with your Mac that you might not have known about and are incredibly useful.

Filed Under: Blog Tagged With: apple, apple inc, apple news, apple tech, apple tips, apple tips and tricks, apple tricks, hidden apple features, hidden mac features, imac, mac news, mac os tech, mac os tips, mac os tips and tricks, mac os tricks, mac tech, mac tips, mac tips and tricks, mac tricks, macbook, macbook air, macbook pro, mas os news, tech news, the service centre

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eStorm Service Centre Google Reviews

eStorm Service Centre
eStorm Service Centre
4.8
Based on 43 reviews
powered by Google
review us on
Ricardo Sé Cestari
Ricardo Sé Cestari
23:30 02 Jun 20
Good professional service. Job well done and in a better than expected timeframe.
Kathryn Chee
Kathryn Chee
06:38 15 May 20
Phone came back good as new after a nasty cracked screen. Service was efficient although I did have to come back 24hours later as they didn’t have my colour iphone Instock - so maybe call ahead the day before if you want same day screen repair?
Stevan Kostantinovic
Stevan Kostantinovic
23:01 05 May 20
Very helpful and professional staff as they are Apple certified and did a great job replacing my sisters broken macbook pro screen.Always remember, you get what you pay for.
Ivan ZiHao Tan
Ivan ZiHao Tan
10:12 29 Apr 20
Effective and honest! It’s a nice and not busy place to get your IT stuff fixed. It is a bit out of the way but if you’re around west side, just go there. Traffic is smooth too!
Oliver Baumeister
Oliver Baumeister
21:38 06 Mar 20
Good service, quick repair of my MacBook Pro under warranty. 3 days to replace ‘top case’ (keyboard, trackpad, etc). Very satisfied.
Bradley Witham
Bradley Witham
01:43 03 Feb 20
Great shop. Highly recommended. Professional and very helpful staff. Did a great job for me. Will be back for sure - even though it’s over 1hr drive from my home!
Evan g
Evan g
01:49 07 Jan 20
Friendly and knowledgeable staff coupled with quick service even during a busy period.
Jaidyn Somerville
Jaidyn Somerville
22:59 01 Nov 19
Quick and professional service, I was told my MacBook would be ready in 2/3 business days and received a text to confirm it was ready two days later. Kept me informed with updates too. Defiently recommend these guys.
Mike C
Mike C
09:09 23 Oct 19
Friendly, professional staff. Perfect job replacing Macbook keyboard and screen, all with a very quick turnaround. Best Apple experience yet - highly recommended.
Mark Schulz
Mark Schulz
01:15 04 Sep 19
My second time using the service - first for an iPhone battery replacement and this time to replace the battery in a Macbook Air. Service is great. Will continue to use them into the future.
Jason O'Connor
Jason O'Connor
01:25 28 Aug 19
What a terrible experience dealing with eStorm in Springfield Lakes. After spending an hour on live chat with Apple last night they said that there was an issue with phone and to take it to one of their retail stores or to an authorised service centre. The closest to us was eStrom Service Centre in Springfield Lakes. We were booked in there by Apple who were 100% aware of the phone being out of warranty but due to the issue they were happy for it to be taken in. When my wife got there she was greeted by someone called Dallas who then proceeded to ask her for $40 as a diagnosis fee. At no stage were we made aware that there would be a fee even though Apple were aware of the phone being out of warranty. When my wife made him aware of that he said that it was their policy and there was nothing they could do about it. My wife turned around and walked out. I called to ask what the story was and Dallas said exactly what I have written above. No consideration about the fee, it was internal policy and not their problem that Apple didn't tell us about it. So disappointed at this experience and will never be using them again or would ever recommend them to anyone.
Kelley Knudsen
Kelley Knudsen
07:58 16 Aug 19
Great customer service, professional and polite, great results and fast turnaround!
Theticus _
Theticus _
00:08 30 Jul 19
Great service for Apple repair
Michael Bischa
Michael Bischa
03:27 31 May 19
Great service, let us know our options up front, found the solution and ordered parts in and completed the job in just 48 hours to get am important computer back up running. They are great!
Rob & Rebecca Ketelaars
Rob & Rebecca Ketelaars
19:43 20 May 19
Friendly staff. Fast service. Replaced the battery in my iPhone 6 in about 1.5 hours while I was shopping at Orion just across the road. Perfect.
Valentin Despa
Valentin Despa
08:33 09 May 19
Very professional, friendly and fast. I liked a lot that you get text messages with the status of your job. Thank you guys!
Anthony
Anthony
05:33 05 Feb 19
Staff was very friendly and professional, only took 2 business days for my keyboard to be repaired; excellent service and absolutely no hassle.
Kazi Nazmul Haque Shezan
Kazi Nazmul Haque Shezan
00:46 01 Dec 18
Just awesome experience. My apple watch 4 was not charging. I got a new apple watch in 3 days. They are very fast at resolving problem. The staffs are very helpfull
Helena Stibbard
Helena Stibbard
23:12 11 Sep 18
Exceptional service; Explained everything and was very helpful with advice for backing up files; MacBook Pro full keyboard replacement done in 2 days; very little downtime which was really appreciated. Highly Recommended
Tom Parke
Tom Parke
11:41 05 Sep 18
This is an easy five stars. I came into the store, explained my issue (I needed to have the entire screen of my laptop replaced). They told me they'd need to order in some parts, and the entire repair was finished in less than 24 hours. Superb team.
Sam D
Sam D
22:38 19 Apr 18
I took my MacBook Pro in to get the screen diagnosed and replaced through apple warrenty, it was completed very quickly and estorm did an excellent job. It was so much easier going to estorm over an apple shop, no wait time, plenty of appointment times and no pushing your way through noisy crowds. Will definitely be going back to them for any issues. Thanks!
James C
James C
02:50 22 Mar 18
Liam Sorensen
Liam Sorensen
21:18 31 Jan 18
Excellent service and very professional atmosphere. I had a couple of apple devices that needed fixing and to my surprise were covered under warranty and were replaced free of charge!! The team there are an awesome crew very welcoming and very understanding.Look forward to requiring your service again.
Dallas Rankin
Dallas Rankin
01:20 17 Oct 17
Wade
Wade
04:43 16 Oct 17
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