iPhone Repairs
Quick, Reliable and Skilled iPhone Repairs:
Guaranteed
We offer same day screen & battery repairs, and quick turn-around times for all iPhone troubleshooting & repairs.
Our Service Centre has a 4.8 Google star rating, & we only use GENUINE Apple parts for all repairs!
We are an Apple Authorised Service Provider, meaning our technicians are trained & certified by Apple.
Apple Authorised Service Provider
Get that 'fresh-out-the-box' feel
Apple Approved iPhone Repairs
eStorm Service Centre technicians know Apple products like the back of their hands - no iPhone repair issue is too difficult for us to fix! In fact we're so good at what we do, Apple recognises us as an official Apple Authorised Service Provider (AASP).
This means when you bring in your damaged device you'll receive genuine Apple parts, from Apple certified technicians, using authentic Apple diagnostic tools.
Additionally, our Apple approved iPhone services will guarantee a repair that will give your phone that 'fresh-out-the-box' feel without voiding your Apple or Consumer Law Warranty.
Our iPhone Repair Services
Before you visit
Follow these steps before you take your device to an Apple Authorised Service Provider. If your device won't turn on or respond, finish as many steps as possible:
- Back up your iOS device.
- Turn off Find my iPhone.
- Bring your device and any necessary accessories
It is highly recommend to contact us before coming in, so we can confirm part availability and provide you with an estimated turnaround time. Bookings may be required for same day repairs. Same day repair is only available for certain repair types & models.
Our Location
iPhone Repairs Springfield
1/145 Sinnathamby Boulevard,
Springfield Tower, Ground Floor.
Springfield Central, QLD, 4300
Phone: (07) 3180 4228
Email: [email protected]
Gary Fraser
2 years ago
Four weeks ago, I took my cracked iPad to this store for repair. The employee behind the counter informed me that because I did not have AppleCare, Apple does not fix iPads but rather replaces them entirely. He advised me to take it to an unauthorized repair shop, despite me explaining that the iPad was less than 12 months old. He insisted that Apple would not fix it.
I followed his advice and had the iPad repaired elsewhere. However, it has now stopped charging. When I returned to your store, I was told that because someone had previously opened the device, this store could no longer assist with the repair. The first employee failed to inform me about this critical detail.
As a result, I’m now stuck with a $1,300 device that doesn’t work. I feel misled and frustrated by the lack of proper guidance from the staff
I followed his advice and had the iPad repaired elsewhere. However, it has now stopped charging. When I returned to your store, I was told that because someone had previously opened the device, this store could no longer assist with the repair. The first employee failed to inform me about this critical detail.
As a result, I’m now stuck with a $1,300 device that doesn’t work. I feel misled and frustrated by the lack of proper guidance from the staff
Priscilla Parata-Reeves
2 years ago
Top notch customer service ,fast, reliable and trustworthy!
My daughter cracked her iPhone 15 front screen! Luckily the phone was only 3 weeks old and eligible for apple care+! Dallas did an excellent job. Left the phone with him at around 9am and picked up at 10:30am !!!!!
Also so convenient as I don’t have to drive out of spring field to get the repair done- saving me travel time and money!!!!!
Will be going back in the future.
Happy customer.
My daughter cracked her iPhone 15 front screen! Luckily the phone was only 3 weeks old and eligible for apple care+! Dallas did an excellent job. Left the phone with him at around 9am and picked up at 10:30am !!!!!
Also so convenient as I don’t have to drive out of spring field to get the repair done- saving me travel time and money!!!!!
Will be going back in the future.
Happy customer.
Bob Dix
2 years ago
Lachlan Fothergill
2 years ago
Very professional at handling airpods repair
Adele Rankin
2 years ago
Exceptional service.
Beatrice Ndebele
4 years ago
Fantastic service, was referred by Apple after MacBook developed a dark screen and wouldn’t turn off. I was informed of possibility to pay for diagnostic fee and expect to leave it for a fee days. I found the gentlemen friendly and accommodating. The service was prompt, fair subsequent charges. My MacBook had storage issues, I got a new laptop and they helped transferring my data. I will certainly be going back to them in future and I strongly recommend these professionals to anyone having issues with their devices.
julie farrell
4 years ago
2 nd time I have used this service. Needed new battery for my iphone 6 s in 2020. Then 2022 had a battery replaced in my iphone 7. Both times have been brilliant. Such a smooth and well organised service. The fellas at the counter on every occassion have been very patient and helpful. Thanks again, highly recommended
Gary wylie
4 years ago
Quick service. Reasonable pricing .
Would recommend for apple repairs
Would recommend for apple repairs
Joel Berry
4 years ago
Awesome service, with a quick turn over. Genuine apple product dealers, most issues under warranty and or insurance will be covered free of charge or for a small cost.
Highly recommended.
Highly recommended.
John Florez
4 years ago
Very knowledgeable, friendly and 100% helpful. They explained all the options and their pros and cons to improve my iMac's performance. My computer is now running much faster with these upgrades. Great Work! Highly recommended!
Melissa Moana
4 years ago
i had no idea they were here awesome service way better than having to travel to carindale
Desiree S
4 years ago
I discovered this apple repairer by chance and now I recommend them to everyone. Great service and reasonable prices.
Emily Martin
5 years ago
Dropped my MacBook in just shy of 3 years old with a battery issue. The team were very prompt in email response and with the computer. Dropped Saturday, said it would be ready Wednesday. To my surprise it was ready today (Tuesday) a whole day early. Even better they covered the replacement of the battery under warranty. Highly recommended!
Kyle PM
5 years ago
Great and easy service. Much simpler to deal with than an Apple store for repairs. As an IT professional, will definitely be back if a staff member breaks their phone. (Let's be honest, they will).
Ricardo Sé Cestari
6 years ago
Good professional service. Job well done and in a better than expected timeframe.
Kathryn Chee
6 years ago
Phone came back good as new after a nasty cracked screen. Service was efficient although I did have to come back 24hours later as they didn’t have my colour iphone Instock - so maybe call ahead the day before if you want same day screen repair?
Stevan Kostantinovic
6 years ago
Very helpful and professional staff as they are Apple certified and did a great job replacing my sisters broken macbook pro screen.
Always remember, you get what you pay for.
Always remember, you get what you pay for.
Ivan ZiHao Tan
6 years ago
Effective and honest! It’s a nice and not busy place to get your IT stuff fixed. It is a bit out of the way but if you’re around west side, just go there. Traffic is smooth too!
Oliver Baumeister
7 years ago
Good service, quick repair of my MacBook Pro under warranty. 3 days to replace ‘top case’ (keyboard, trackpad, etc). Very satisfied.
Bradley Witham
7 years ago
Great shop. Highly recommended. Professional and very helpful staff. Did a great job for me. Will be back for sure - even though it’s over 1hr drive from my home!
Evan g
7 years ago
Friendly and knowledgeable staff coupled with quick service even during a busy period.
Jaidyn Somerville
7 years ago
Quick and professional service, I was told my MacBook would be ready in 2/3 business days and received a text to confirm it was ready two days later. Kept me informed with updates too.
Defiently recommend these guys.
Defiently recommend these guys.
Mike C
7 years ago
Friendly, professional staff. Perfect job replacing Macbook keyboard and screen, all with a very quick turnaround. Best Apple experience yet - highly recommended.
Mark Schulz
7 years ago
My second time using the service - first for an iPhone battery replacement and this time to replace the battery in a Macbook Air. Service is great. Will continue to use them into the future.
Jason O'Connor
7 years ago
What a terrible experience dealing with eStorm in Springfield Lakes. After spending an hour on live chat with Apple last night they said that there was an issue with phone and to take it to one of their retail stores or to an authorised service centre. The closest to us was eStrom Service Centre in Springfield Lakes. We were booked in there by Apple who were 100% aware of the phone being out of warranty but due to the issue they were happy for it to be taken in. When my wife got there she was greeted by someone called Dallas who then proceeded to ask her for $40 as a diagnosis fee. At no stage were we made aware that there would be a fee even though Apple were aware of the phone being out of warranty. When my wife made him aware of that he said that it was their policy and there was nothing they could do about it. My wife turned around and walked out. I called to ask what the story was and Dallas said exactly what I have written above. No consideration about the fee, it was internal policy and not their problem that Apple didn't tell us about it. So disappointed at this experience and will never be using them again or would ever recommend them to anyone.
Kelley Knudsen
7 years ago
Great customer service, professional and polite, great results and fast turnaround!
Theticus _
7 years ago
Great service for Apple repair
Michael Bischa
7 years ago
Great service, let us know our options up front, found the solution and ordered parts in and completed the job in just 48 hours to get am important computer back up running. They are great!
Rob & Rebecca Ketelaars
7 years ago
Friendly staff. Fast service. Replaced the battery in my iPhone 6 in about 1.5 hours while I was shopping at Orion just across the road. Perfect.
Valentin Despa
7 years ago
Very professional, friendly and fast. I liked a lot that you get text messages with the status of your job. Thank you guys!
Anthony
8 years ago
Staff was very friendly and professional, only took 2 business days for my keyboard to be repaired; excellent service and absolutely no hassle.
Kazi Nazmul Haque Shezan
8 years ago
Just awesome experience. My apple watch 4 was not charging. I got a new apple watch in 3 days. They are very fast at resolving problem. The staffs are very helpfull
Helena Stibbard
8 years ago
Exceptional service; Explained everything and was very helpful with advice for backing up files; MacBook Pro full keyboard replacement done in 2 days; very little downtime which was really appreciated. Highly Recommended
Tom Parke
8 years ago
This is an easy five stars. I came into the store, explained my issue (I needed to have the entire screen of my laptop replaced). They told me they'd need to order in some parts, and the entire repair was finished in less than 24 hours. Superb team.
Sam D
8 years ago
I took my MacBook Pro in to get the screen diagnosed and replaced through apple warrenty, it was completed very quickly and estorm did an excellent job. It was so much easier going to estorm over an apple shop, no wait time, plenty of appointment times and no pushing your way through noisy crowds. Will definitely be going back to them for any issues. Thanks!
James C
8 years ago
Liam Sorensen
9 years ago
Excellent service and very professional atmosphere. I had a couple of apple devices that needed fixing and to my surprise were covered under warranty and were replaced free of charge!!
The team there are an awesome crew very welcoming and very understanding.
Look forward to requiring your service again.
The team there are an awesome crew very welcoming and very understanding.
Look forward to requiring your service again.
Dallas Rankin
9 years ago
Wade
9 years ago