YOUR APPLE & COMPUTER REPAIR SPECIALISTS

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OUR PC & APPLE SERVICES

eStorm Service Centre is your dedicated PC Repair & Apple Authorised Service Provider & Reseller. Our goal is to take the hassle out of your computer repair and phone repair experience, all while delivering you with the highest quality service and support with a timely turnaround. In our Springfield & Toowoomba store you will find all your PC & Apple repair needs, including Mac, iPhone, iPad & AirPods.

Computer Repair

Our Apple Certified Technicians are able to perform repairs and upgrades to all your Apple devices and PC computers. With our extensive training and expertise, we ensure high-quality service that keeps your devices running smoothly and efficiently.

Apple Repair & Replacements

As an Authorised Apple Service Provider, we only use genuine Apple parts and are able to process any repairs covered by an Apple Standard Warranty or AppleCare+.

Authorised Reseller

Being an Authorised Apple Reseller, we offer a wide range of new Apple mac computers, iPhones, and iPads, as well as in-store credit towards your new purchase when you trade in your existing device.

Data Recovery

There is no worse feeling than not having access to your important files, which is why we assess your recovery options and offer the best solution for your needs.

iOS & Apple Consultation

We are here to help you resolve any issues you might be having with iOS, iCloud or any applications on your device. Contact us today to arrange a consultation.

Virus & Malware Removal

Malware and Spyware can create serious threats to your computer and network, as well as steal your personal information while remaining completely hidden. 

eStorm Service Centre
4.8
Based on 82 reviews
powered by Google
Beatrice NdebeleBeatrice Ndebele
07:36 22 Sep 22
Fantastic service, was referred by Apple after MacBook developed a dark screen and wouldn’t turn off. I was informed of possibility to pay for diagnostic fee and expect to leave it for a fee days. I found the gentlemen friendly and accommodating. The service was prompt, fair subsequent charges. My MacBook had storage issues, I got a new laptop and they helped transferring my data. I will certainly be going back to them in future and I strongly recommend these professionals to anyone having issues with their devices.
julie farrelljulie farrell
06:28 02 Sep 22
2 nd time I have used this service. Needed new battery for my iphone 6 s in 2020. Then 2022 had a battery replaced in my iphone 7. Both times have been brilliant. Such a smooth and well organised service. The fellas at the counter on every occassion have been very patient and helpful. Thanks again, highly recommended
Gary wylieGary wylie
09:28 01 Sep 22
Quick service. Reasonable pricing .Would recommend for apple repairs
Joel BerryJoel Berry
10:08 23 Aug 22
Awesome service, with a quick turn over. Genuine apple product dealers, most issues under warranty and or insurance will be covered free of charge or for a small cost.Highly recommended.
John FlorezJohn Florez
00:27 11 Jul 22
Very knowledgeable, friendly and 100% helpful. They explained all the options and their pros and cons to improve my iMac's performance. My computer is now running much faster with these upgrades. Great Work! Highly recommended!
Melissa MoanaMelissa Moana
05:16 13 Jun 22
i had no idea they were here awesome service way better than having to travel to carindale
Desiree SDesiree S
07:52 27 May 22
I discovered this apple repairer by chance and now I recommend them to everyone. Great service and reasonable prices.
Emily MartinEmily Martin
04:45 22 Feb 22
Dropped my MacBook in just shy of 3 years old with a battery issue. The team were very prompt in email response and with the computer. Dropped Saturday, said it would be ready Wednesday. To my surprise it was ready today (Tuesday) a whole day early. Even better they covered the replacement of the battery under warranty. Highly recommended!
Kyle PMKyle PM
07:59 01 Feb 22
Great and easy service. Much simpler to deal with than an Apple store for repairs. As an IT professional, will definitely be back if a staff member breaks their phone. (Let's be honest, they will).
Ricardo Sé CestariRicardo Sé Cestari
23:30 02 Jun 20
Good professional service. Job well done and in a better than expected timeframe.
Kathryn CheeKathryn Chee
06:38 15 May 20
Phone came back good as new after a nasty cracked screen. Service was efficient although I did have to come back 24hours later as they didn’t have my colour iphone Instock - so maybe call ahead the day before if you want same day screen repair?
Stevan KostantinovicStevan Kostantinovic
23:01 05 May 20
Very helpful and professional staff as they are Apple certified and did a great job replacing my sisters broken macbook pro screen.Always remember, you get what you pay for.
Ivan ZiHao TanIvan ZiHao Tan
10:12 29 Apr 20
Effective and honest! It’s a nice and not busy place to get your IT stuff fixed. It is a bit out of the way but if you’re around west side, just go there. Traffic is smooth too!
Oliver BaumeisterOliver Baumeister
21:38 06 Mar 20
Good service, quick repair of my MacBook Pro under warranty. 3 days to replace ‘top case’ (keyboard, trackpad, etc). Very satisfied.
Bradley WithamBradley Witham
01:43 03 Feb 20
Great shop. Highly recommended. Professional and very helpful staff. Did a great job for me. Will be back for sure - even though it’s over 1hr drive from my home!
Evan gEvan g
01:49 07 Jan 20
Friendly and knowledgeable staff coupled with quick service even during a busy period.
Jaidyn SomervilleJaidyn Somerville
22:59 01 Nov 19
Quick and professional service, I was told my MacBook would be ready in 2/3 business days and received a text to confirm it was ready two days later. Kept me informed with updates too. Defiently recommend these guys.
Mike CMike C
09:09 23 Oct 19
Friendly, professional staff. Perfect job replacing Macbook keyboard and screen, all with a very quick turnaround. Best Apple experience yet - highly recommended.
Mark SchulzMark Schulz
01:15 04 Sep 19
My second time using the service - first for an iPhone battery replacement and this time to replace the battery in a Macbook Air. Service is great. Will continue to use them into the future.
Jason O'ConnorJason O'Connor
01:25 28 Aug 19
What a terrible experience dealing with eStorm in Springfield Lakes. After spending an hour on live chat with Apple last night they said that there was an issue with phone and to take it to one of their retail stores or to an authorised service centre. The closest to us was eStrom Service Centre in Springfield Lakes. We were booked in there by Apple who were 100% aware of the phone being out of warranty but due to the issue they were happy for it to be taken in. When my wife got there she was greeted by someone called Dallas who then proceeded to ask her for $40 as a diagnosis fee. At no stage were we made aware that there would be a fee even though Apple were aware of the phone being out of warranty. When my wife made him aware of that he said that it was their policy and there was nothing they could do about it. My wife turned around and walked out. I called to ask what the story was and Dallas said exactly what I have written above. No consideration about the fee, it was internal policy and not their problem that Apple didn't tell us about it. So disappointed at this experience and will never be using them again or would ever recommend them to anyone.
Kelley KnudsenKelley Knudsen
07:58 16 Aug 19
Great customer service, professional and polite, great results and fast turnaround!
Theticus _Theticus _
00:08 30 Jul 19
Great service for Apple repair
Michael BischaMichael Bischa
03:27 31 May 19
Great service, let us know our options up front, found the solution and ordered parts in and completed the job in just 48 hours to get am important computer back up running. They are great!
Friendly staff. Fast service. Replaced the battery in my iPhone 6 in about 1.5 hours while I was shopping at Orion just across the road. Perfect.
Valentin DespaValentin Despa
08:33 09 May 19
Very professional, friendly and fast. I liked a lot that you get text messages with the status of your job. Thank you guys!
AnthonyAnthony
05:33 05 Feb 19
Staff was very friendly and professional, only took 2 business days for my keyboard to be repaired; excellent service and absolutely no hassle.
Just awesome experience. My apple watch 4 was not charging. I got a new apple watch in 3 days. They are very fast at resolving problem. The staffs are very helpfull
Helena StibbardHelena Stibbard
23:12 11 Sep 18
Exceptional service; Explained everything and was very helpful with advice for backing up files; MacBook Pro full keyboard replacement done in 2 days; very little downtime which was really appreciated. Highly Recommended
Tom ParkeTom Parke
11:41 05 Sep 18
This is an easy five stars. I came into the store, explained my issue (I needed to have the entire screen of my laptop replaced). They told me they'd need to order in some parts, and the entire repair was finished in less than 24 hours. Superb team.
Sam DSam D
22:38 19 Apr 18
I took my MacBook Pro in to get the screen diagnosed and replaced through apple warrenty, it was completed very quickly and estorm did an excellent job. It was so much easier going to estorm over an apple shop, no wait time, plenty of appointment times and no pushing your way through noisy crowds. Will definitely be going back to them for any issues. Thanks!
James CJames C
02:50 22 Mar 18
Liam SorensenLiam Sorensen
21:18 31 Jan 18
Excellent service and very professional atmosphere. I had a couple of apple devices that needed fixing and to my surprise were covered under warranty and were replaced free of charge!! The team there are an awesome crew very welcoming and very understanding.Look forward to requiring your service again.
Dallas RankinDallas Rankin
01:20 17 Oct 17
WadeWade
04:43 16 Oct 17
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Location

We are located in Springfield Central and Toowoomba City where we provide impeccable Apple repairs, Mac repairs, computer repairs and phone repairs to Brisbane, Springfield, Toowoomba and surrounding areas.

 

Business, Government & Education

If you are a small to medium-sized business, enterprise business, education facility or government department, please call our friendly team directly to best find how we can help you.

SPRINGFIELD CENTRAL

145 Sinnathamby Blv - Springfield Tower - Ground floor

TOOWOOMBA CITY

7/12 Prescott St. Home Maker Center

 

Buy your new Mac device from eStorm Service Centre and Save!

Ready to upgrade? Trade-in your device and receive an in-store credit towards the purchase of your new Mac, iPhone or iPad.

Click here for more information.

Range

Why Choose Us

As an Apple Authorised Service Provider (AASP), we're able to provide service and repairs that don't void your Apple Warranty or Consumer Law Warranty. We use genuine Apple parts, which guarantees quality and the longevity of your device.

Independent Apple device repairers are not Apple Authorised. They use cheap imitation parts that void your Apple Warranty. These inferior parts, like replacement screens, can often cause force touch and gesture problems.

To keep your Apple device running as well as the day you bought it, choose an Apple Authorised Service Provider.