Apple Repairs | Warranty & Non-warranty Services
We know that dealing with a broken or faulty device is a massive inconvenience, which is why we aim to provide you with a timely, seamless and hassle-free experience.
As an Apple Authorised Service Provider, we are able to provide you with both warranty and out of warranty repairs. Likewise, your Apple repairs come with an Apple warranty honoured at any Authorised Service Centre or Apple store anywhere in the world. If your device is covered by an Apple standard warranty or AppleCare we are able to process any repairs free of charge, given there are no signs of accidental damage. This is included for iphone repair, iPad repair and Mac repair.
When you purchase an Apple hardware product, you receive coverage from the Apple One-Year Limited Warranty - check to see if your device is still under warranty. You can also obtain additional benefits by purchasing the optional AppleCare Protection Plan.
Should your product be defective, you can choose to make a claim under Australian consumer law on the Apple One-Year Limited Warranty or the optional AppleCare Protection Plan (whichever is applicable).
Our Apple services on warranty hardware problems are performed at no charge.
Data transfers and backups on warranty repairs are charged as Apple Warranty and AppleCare unfortunately does not cover software or OS installations.
If you need your mac mouse, mac keyboard, power adaptor or Apple battery replaced, please bring them along with your computer to the Service Centre store. We need to see the computer that the warranty work will be done under, and in some cases test the computer itself to ensure it is not the basis of the issue.
Not sure if your apple device is under warranty? You can review your Apple warranty status and eligibility to purchase additional AppleCare coverage here:
Non Warranty & Service Charges
Non Warranty Repairs*
Quote for Out of Warranty Workshop Repairs
$ 77 including GST
Labour rate capped at $154 including GST
*charged if no fixed price is available.